1. Information we collect

We may collect personal information that you provide directly to us, including when you:

• complete a contact form on our website;

• request a demo, meeting, white paper, webinar or service information;

• sign up to receive marketing communications;

• attend an event, webinar, trade show or meeting with us;

• communicate with us by email, phone, video call or in person;

• become a customer, supplier, partner or prospect of éXō Fleets.

This information may include your name, job title, company name, email address, phone number, business address, areas of interest, and any other information you choose to provide.

2. Information we collect automatically

When you visit our website, we may automatically collect certain information, including your IP address, browser type, device information, pages visited, time spent on the site, referral source and general usage data.

We may use cookies and similar technologies to help our website function, understand how visitors use our site, improve user experience, and measure the effectiveness of our marketing activity.

3. Information we receive from third parties

We may receive business contact information from third-party sources such as event organisers, business partners, publicly available sources, professional networks, CRM tools, sales intelligence platforms, or marketing databases.

Where we use this information, we do so for legitimate business purposes, including business development, event follow-up, partnership activity and relevant B2B marketing.

4. How we use your information

We may use your personal information to:

• respond to enquiries and requests;

• provide information about our products, services and programmes;

• arrange meetings, demos, webinars or events;

• manage customer, supplier and partner relationships;

• deliver our services and support;

• send relevant marketing communications, where permitted by law;

• understand engagement with our website, content and campaigns;

• improve our website, services, communications and customer experience;

• maintain records for legal, regulatory, accounting or business purposes;

• protect our systems, data and business operations.

The GDPR applies to personal data processed in both automated and structured manual formats, and organisations must have a lawful basis for processing personal data.

5. Marketing communications

We may contact you with relevant information about éXō Fleets, including our fleet optimisation services, events, webinars, reports, insights, case studies, the 100 Litre Challenge, the Bright Spark Programme, and other related services.

You can opt out of marketing communications at any time by clicking the unsubscribe link in our emails or by contacting us directly.

In Ireland, individuals have the right to object to electronic direct marketing, and organisations should provide a valid way to opt out.

6. Sharing your information

We do not sell your personal information.

7. Customer and service data

Where éXō Fleets provides services to customers, we may process certain operational, fleet, vehicle, infrastructure, energy, telematics or related business data on behalf of that customer.

Where this data includes personal data, our customer may be the data controller and éXō Fleets may act as a data processor, depending on the nature of the service and agreement in place. Under GDPR, controller and processor responsibilities should be clearly defined.

If your personal data has been provided to us by one of our customers, you should contact that customer directly in the first instance regarding your data protection rights.

8. Legal basis for processing

Depending on the context, we may process your personal information on the basis of:

• your consent;

• the performance of a contract;

• our legitimate business interests;

• compliance with legal obligations;

• protecting our rights, systems, users or business operations.

Where we rely on legitimate interests, we consider whether our interests are balanced against your data protection rights and freedoms.

9. International transfers

Your information may be processed or stored in countries outside your own country, including where our technology providers, hosting providers or service partners are located.

Where personal data is transferred we will take appropriate steps to ensure that suitable safeguards are in place, where required by law.

10. Data security

We take reasonable technical and organisational measures to protect personal information against unauthorised access, loss, misuse, alteration or disclosure.

However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

11. Data retention

We retain personal information only for as long as necessary for the purposes described in this Privacy Policy, including to meet legal, regulatory, accounting, reporting or business requirements.

When personal information is no longer required, we will delete, anonymise or securely retain it in line with applicable legal obligations.

12. Your privacy rights

Depending on where you are located, you may have rights over your personal data, including the right to:

• request access to your personal data;

• request correction of inaccurate information;

• request deletion of your personal data;

• object to certain types of processing;

• restrict how your data is processed;

• request data portability;

• withdraw consent where processing is based on consent;

• complain to a data protection authority.

13. Third-party websites

Our website or communications may include links to third-party websites, event pages, partner websites or social media platforms. We are not responsible for the privacy practices, content or security of those third-party sites. We encourage you to review their privacy policies before providing personal information.

14. Updates to this Privacy Policy

We may update this Privacy Policy from time to time. When we do, we will update the “Last updated” date at the top of this page.

15. Contact us

If you have any questions about this Privacy Policy or how we handle your personal data, please contact us at:

éXō Fleets
Email: info@exofleets.com
Website: www.exofleets.com